Sr.Ticketing Executive
Sr.Ticketing Executive
22
Mumbai
Job Views: 2217
Created Date: 2024-06-07
End Date: 2025-03-10
Experience: 1 - 5 years
Salary: 20000
Industry: IT
Openings: 1
Primary Responsibilities :
Tahini Hospitality Private Limited
Velvet Vacation is a brand of Tahini Hospitality Private Limited. THPL is a leading Private
Limited Indian Non-Government Company incorporated in India on May 19, 2009 and has a
history of 14 years and four months. Its registered office is in Mumbai, Maharashtra, India.
With a team of 2 experienced people of combined experienced of 40 Years, Velvet Vacations is
all set to get started in the Tourism industry to serve their esteemed clients.
Website: - Under process
Designation: - Sr. Ticketing Executive
Experience: - 2-5 years
Industry: - Travel & Tourism
Employment Type: - Full Time, Permanent
Roles & Responsibilities
 Handle online portals
 Should know Queue process.
 Should possess good knowledge of GDS systems.
 Should be well versed with City Codes & Airline Codes.
 Assist clients with travel planning through calls and emails.
 Should have knowledge of Issuing group and individual tickets
 Should have knowledge of Generating PNR, Fare constructions & Coordination with
Airlines.
 Looking after all the aspects related to the Ticketing (Domestic and International) i.e.,
Ticket Refunds, Issuance, Reissuance, and Cancellations.
 Responsible for Revenue generation for the company.
Required Skills
 A Bachelor s Degree is a must.
 Minimum 1-3 years of experience.
 Strong communication skills, both verbal and written.
 IATA Graduate or Graduate with experience in relevant field
Experience Requirements:
Education:
- Bachelor's degree in Hospitality, Travel, Business Administration, or a related field.
Experience:
- Previous experience in ticketing or customer service, preferably in the travel or tourism industry.
- Familiarity with ticketing software and systems.
Skills:
- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- Proficient in using computers and software related to ticketing and reservations.
- Attention to detail and problem-solving skills.
Customer Service:
- Ability to handle customer inquiries and resolve issues efficiently.
- Strong interpersonal skills to interact with diverse clientele.
Knowledge:
- Understanding of travel regulations and ticketing policies.
- Familiarity with domestic and international travel destinations.
Availability:
- Willingness to work flexible hours, including weekends and holidays.
Language:
- Proficiency in English; additional languages are a plus.