Customer Service Executive

Customer Service Executive
22
Dubai
Job Views:
Created Date: 2025-12-17
End Date: 2026-01-31
Experience: 2 - 5 years
Salary: 8000
Industry: E-commerce
Openings: 1
Primary Responsibilities :
Customer Service Executive (eCommerce)
Location: Dubai (Remote/Hybrid)
Experience: 2–5 Years
Employment Type: Full-Time
Experience Requirements:
Roles & Responsibilities:
Handle customer support via email, live chat & social media
Manage returns, exchanges, refunds & order issues
Coordinate with warehouse and 3PL teams
Maintain CRM records and support VIP customers
Requirements:
Strong written English
eCommerce CS experience
Shopify & Gorgias experience mandatory
Highly organised and customer-focused