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Assistant Restaurant Manager
Assistant Restaurant Manager
22
Uganda
Job Views:
Created Date: 2026-05-23
End Date: 2026-07-21
Experience: 3 - 10 years
Salary: 1199
Industry: Hospitality
Openings: 1
Primary Responsibilities :
Job Description – Assistant Restaurant Manager
Department
F&B Operations (Administration)
Job Profile
Managerial Level
Reporting To
Operations Manager
Employment Type
Full-Time / Contract
Location
Kampala, Uganda, East Africa
Salary Package
USD 1,000 – 1,200 per month (Based on experience)
Additional Benefits
Local Allowance
Fully Furnished Accommodation
Local Transportation
Free Air Ticket to India once every 2 years (Fully Paid)
Job Summary
We are seeking an experienced Assistant Restaurant Manager to oversee and manage the daily operations of a standalone restaurant/café. The role involves ensuring exceptional customer service, maintaining food quality standards, supervising staff, managing shift operations, and driving overall restaurant performance.
The ideal candidate should possess strong restaurant management expertise, leadership capabilities, and experience working in luxury hospitality environments.
Experience Requirements:
Key Responsibilities
Restaurant Operations Management
Manage the complete restaurant operations during assigned shifts.
Ensure high standards of food quality, presentation, and customer service.
Monitor floor operations, ambience, hygiene, and service efficiency.
Ensure smooth day-to-day restaurant functioning.
Staff Management & Leadership
Plan and coordinate staff shifts for efficient operations during peak hours.
Supervise and guide restaurant staff to achieve service excellence.
Train front-end staff on customer service and operational standards.
Provide performance feedback and handle staff-related concerns.
Customer Service
Meet and greet customers professionally.
Handle customer complaints and resolve issues effectively.
Ensure guest satisfaction and maintain high service standards.
Convert dissatisfied guests into repeat customers through excellent service recovery.
Sales & Performance Management
Maximize sales and profitability through superior customer experience.
Prepare end-of-shift reports related to sales and food control.
Monitor operational efficiency and service performance.
Compliance & Standards
Ensure all employees adhere to grooming and uniform standards.
Maintain security procedures to safeguard employees, guests, and company assets.
Ensure compliance with operational checklists and company SOPs.
Coordination & Communication
Coordinate with Restaurant Managers, Branch Chefs, Operations Team, and HR.
Supervise:
Branch Chefs
F&B Supervisors
Head Baristas
Controllers
Storekeepers
Educational Qualification
Bachelor’s or Master’s Degree in Hotel Management
Experience Required
10+ years of experience in Restaurant / Coffee Shop operations within a 5-star hotel environment
Minimum 3 years of managerial experience
Age Criteria
28 – 32 Years
Required Skills & Competencies
Strong restaurant operations management skills
Leadership and team management abilities
Excellent communication and interpersonal skills
Customer service excellence
Problem-solving and decision-making capability
Ability to work in fast-paced hospitality environments
Strong command of English
Personal Attributes
Dependable and reliable
Self-motivated and proactive
Professional appearance and grooming
Strong track record of success in previous assignments